- Deposit
- RM 500 – RM 5,000Per person, depending on the package. Some ground packages state a non-refundable deposit outright.
- Balance due
- 45 days before departureOr earlier where the package sheet says so. China ground packages are 35 days.
- Minimum group size
- Confirmed 14 days outIf a departure does not reach its minimum, ABC may cancel and will say so at least fourteen days before.
- Cancelling
- 100% / 75% / 100%More than 60 days out forfeits the deposit; 45 days forfeits 75% of the fare; under 30 days forfeits all of it. Visa rejection may still incur a fee.
- Amendments
- 21 daysInside 21 days, a change of traveller or date is treated as a cancellation.
- Refunds
- 2 – 4 weeksThird-party refunds depend on when the provider releases the funds to ABC.